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Frequently asked questions
About TOLOSTUDIOOur ServicesWorking With UsBudget & PricingCreative ProcessOn the DayAudio Lighting & Technical ProductionSustainabilityPolicies & LegalsContactPost-Event
How do we get started?
Contact us via our website or email to schedule an initial consultation. We will discuss your objectives, vision, scale, timeline, and budget to outline a preliminary proposal.
What information do I need before our first meeting?
A baseline event date or preferred month, estimated guest count, core objectives, and an approximate budget range help us fast-track the initial concept.
How far in advance should I book?
For large-scale conferences or galas, we recommend 2 to 6 months. For boutique VIP events or product launches, 2 to 8 weeks is usually sufficient.
Will I have a dedicated point of contact throughout the project?
Yes. Every client is assigned a dedicated Event Producer who manages the project from the initial brief through on-site execution and final wrap-up.
Do you take on one-off events, or do you prefer long-term partnerships?
We do both. We deliver standalone flagship events and frequently serve as the long-term regional event partner for global corporate clients across APAC.
How many events do you take on at one time?
We deliberately cap our active project pipeline to ensure our senior team maintains direct, hands-on oversight of every event.
How do you keep us updated throughout the planning process?
We use structured milestones, cloud-based project tracking, and regular status calls to keep timelines, budgets, and design iterations transparent.
Do you conduct site visits?
Yes. We perform rigorous technical site visits to assess power distribution, rigging points, acoustics, loading bay access, and crowd flow before production begins.
What does the rehearsal process look like?
We run detailed technical rehearsals and full dry runs — including timing cues, AV checks, and speaker walk-throughs — prior to guest arrival to ensure smooth execution.
Which industries do you serve?
We work with corporate clients across technology, finance, luxury, pharmaceuticals, professional services, and consumer sectors. Our event architecture adapts to the compliance, tone, and scale requirements of each industry.
What event sizes or budgets are you best suited for?
We are equipped to manage events from 50-person executive roundtables to multi-day conferences for thousands of attendees. Our budgets are tailored to the production scope, and we are transparent about where investment will have the most impact.
Do you work with multinational procurement teams?
Yes. We are experienced working with global procurement and legal teams, providing line-item budgets, compliance documentation, and vendor certifications as required.
Can you support multilingual events?
Yes. We support multilingual events through simultaneous interpretation, AI-powered translation and transcription service, translated signage and content required for your audience.
Do you travel with your own crew or use local teams?
Our core senior production team travels with the project to maintain consistency. For local labour and niche technical roles, we use trusted local crews under our direct management.
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